Orders:
When can I expect to receive my order?
Most of our products are made to order, therefore they can take up to 5 working days to be dispatched. If there is a problem or delay, we will contact you as soon as possible.
Orders will be sent via Royal Mail First Class so your order should be with you 1-2 days after dispatch.
UK Royal Mail Recorded Delivery: £3.50
FREE standard UK delivery when you spend £40 and over
Returns and/or exchanges?
Unable to offer refunds or exchanges as tiny wee independent maker and nature of the products
For hygiene reasons, we don’t accept returns or exchanges, however, please do get in touch if there is an issue with your order. I’m here to help you in any way possible. Contact us via our form or at owiththedots@gmail.com
If you need more information before placing an order, please get in touch and we'll be happy to answer your questions.
Do you take custom orders?
Generally our orders are created in small batches but we will try our best to make the perfect jewellery for you!
Please contact us directly with any queries, via the contact form here or email us on owiththedots@gmail.com
Are you open to new stockist enquiries?
Yes! If you're interested in stocking `O` with the dots designs in your store, I'd love to hear from you! Please get in touch and lets get chatting!
Our jewellery:
Are your earrings suitable for sensitive ears?
Our earrings are made from hypoallergenic stainless steel, making them suitable for those with sensitive ears.
How heavy are the earrings?
Earrings are made from polymer clay, this means that they are super lightweight to wear- even the oversized styles! The heaviest earring comes in at around 8-9g. With most coming in between 4-6g
How do I care for my jewellery?
Keep clear of water, lotions, perfumes etc. (just let your applied perfumes and lotions dry before putting your jewellery on), and avoid wearing your earrings when sleeping or during exercise. Store out of direct sunlight and heat, and don’t leave them loose in your handbag, Just remember, clay is not indestructible! Take good care of them and they’ll last a long time. And most importantly - ENJOY wearing them!
What does perfectly imperfect mean?
So much love and care goes into the creation of all of my jewellery, and because they are all uniquely handmade, I acknowledge and embrace that they too, like me, have flaws and imperfections. These are the marks of authenticity. This means each pair is one of a kind and unique to you!